Packaging Glass, Ceramic, Breakable, and Fragile Units

IMPORTANT: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfillment center, disposal or return of inventory, blocking of future shipments to the fulfillment center, or charging for preparation or for noncompliance at the fulfillment center.

Fragile Units should be packaged so they will not break and possibly create a safety hazard during storage, shipment preparation, or shipment to the customer. A fragile Unit must be packaged in either a six solid-sided box, or completely secured in bubble wrap, so the Unit is not exposed in any way.

Watch this brief video for examples of how to prep your products for shipment to and storage in Amazon fulfillment centers.

How to Prep Fragile Products

Packaging guidelines

Do… Do Not…
Individually wrap or box all units to prevent damage. For example, in a set of four wine glasses, each individual wine glass must be wrapped.
Box fragile Units with six solid sides, so the Unit is not exposed in any way.
Wrap multiple Units individually to prevent them from damaging one another within their package.
Make sure your packaged Units can pass a 3-foot drop test onto a hard surface without breaking. A drop test consists of five drops:

  • Flat on base
  • Flat on top
  • Flat on longest side
  • Flat on shortest side
  • On a corner
Leave empty space in the package, which may lower the chance of the product’s ability to pass the 3-foot drop test.

Note: Expiration-dated products

Products that expire and are contained in packaging that requires additional prep, such as glass jars or bottles, must be prepped to ensure that the expiration date is accessible for Amazon associates during the receive process. For more information about these requirements, visit the FBA Help section on Date- and Temperature-Sensitive Products.

Permitted packaging materials:

  • Boxes
  • Dunnage
  • Labels

Examples of prepped Units

packaging fragile
Not permitted: The Unit is exposed and unprotected. Parts can snag and break. Permitted: The Unit is protected with bubble wrap preventing parts from snagging.